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Presented by

CHTA Education Foundation & Virgin Holidays believes everyone should be able to take on the world! We are delighted to deliver this energetic, focused, interactive and totally Caribbean day to assist you in handling guests with heartfelt care and professionalism.

HEARTFELT GUEST CARE TO WELCOME THE WORLD!

This interactive training session will focus on topics like:

  • Understanding guests & the journey they make
  • How to deliver equal warmth & care to all guests
  • How to handle tricky situations
  • How to use guest feedback as a way to SHINE!

Date: Monday 15 & Tuesday 16, October 2018

Time: 8.15 AM– 4:30 PM

Location: Barbados Hospitality Institute, Pommarine Hotel – Pelican Room

Cost:

  • BHTA Members: US$45 per person
  • Non-BHTA Members: US$75 per person

WOMEN IN HOSPITALITY – CAREER PATH MAPPING
This session is designed to provide participants with clear suggestions to plan your individual career path. The session provide a practical plan to map your journey from current position through a variety of leadership roles and the in-between steps needed to get there and will include diversification opportunities.

By Invitation Only

Date: Wednesday, October 17,  2018

Time: 8:45 AM – 12:30 PM

Location: To Be Determined

Thursday 18 & Friday 19 October 2018

STUDENT DAY

 

By Invitation Only

Registration before 8 October 2018

All participant will continue to have support of the trainers and the group with a photo-journal with captions, and video through the group closed Facebook page. This platform will allow the group to share their success and/or challenges in implementing some of the techniques from the workshop

Registration includes: all Course Materials, Refreshments & Lunch, and Certificate Ceremony

Each participant may invite one personal guest

Click Here to Register Online