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Better Insights after the Storm

In this webinar, we will discuss the ins and outs of benchmarking and how it can play a vital role in the management your hotel’s strategy, especially in the aftermath of recent natural disasters. Last minute cancellations of group reservations, changes in personnel and property damage are just a few of the impacts affecting Caribbean hospitality. Learn how to analyze, identify, develop and monitor areas of improvement and new opportunities for your property.

Date: October 25, 2017

Time: 10:00 AM (EST)


Click here to download the PowerPoint presentation.

Whether your property is an All Inclusive, Resort, Boutique or Small hotel, we’ll take you through the STAR report and provide you with an in-depth look at its advanced data metrics, KPI drilldowns, and historical data breakouts.

Who should attend?

  • Hoteliers
  • General Managers
  • Revenue Managers
  • Directors of Sales
  • Directors of Food & Beverage
  • Catering Managers

What you will learn:

  • Revenue Stream Breakouts
  • Benchmarking Key Performance Indicators
  • Historical Data Analysis and more


  • Fatima I. Thompson, CHIA, Associate Director of Business Development, Hotels, STR
  • Rico Louw, Client Account Manager, STR
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