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CHTA's COVID-19 Initiatives

CHTA is making every effort to advise our members on readiness, training, monitoring and information sharing, which commenced with a training webinar for over 400 industry stakeholders during the first week of February.

CHTA is part of an established COVID-19 Caribbean Tourism Task Force, comprising CHTA, CARPHA, CTO and the Global Tourism Resilience and Crisis Management Centre (GTRCMC) – to coordinate tourism industry’s readiness and response efforts. The Task Force’s mandate is to coordinate and share information, the compilation and dissemination of support tools, provide training, and to advance best practices by companies and destinations.  Efforts to date and pending initiatives can be found atCOVID-19 Efforts.

June 22 – CHTA Members & Board of Directors Meeting Video Recording
COVID-19 Caribbean Tourism Impact and Outlook Survey April 2020

Caribbean Tourism Fireworks

CHTA will be hosting a series of virtual press conferences via Facebook Live to provide insight on destination reopening tourism plans during the pandemic. Areas of focus will be on  destination specific readiness: preparing employees and visitors for tourism’s return; where questions can be posed by those in attendance. Both public and private sector stakeholders will be featured to give a comprehensive view of the destination. Recaps available on Facebook.

CHTA Live Webinars

CHTA is providing members a newly launched weekly webinar series called “CHTA Live: The Resilience Series”.  Webinars on this series provide practical content to support your strategies for recovery; join the interactive discussions and exchange with industry professionals.  #CHTALive. To view past CHTA Live webinars, please click here.

Updates

CHTA is providing members email communication updates on COVID-19. Below please find the updates for your reference:

Statement from CHTA President Patricia Affonso-Dass and CEO Frank Comito on the COVID-19 Pandemic and the resilience of the Caribbean – March 20, 2020 & Video Recording of Frank Comito’s Statement on COVID-19

Tools & Resources

Communication Resources
Fact Sheets
o Debunking the Myths of Coronavirus (COVID-19)
o What is a coronavirus? → Overview with Q&A from WHO

Posters/Flyers
o COVID-19 Communication Materials Helpful support videos, posters and infographics from CARPHA
o How to put on, use and take off a face mask
o How to hand wash with soap and water

Videos
o   COVID-19 videos → – Series of videos from WHO helpful for employee training, traveler orientation.  

Guidelines & Checklists for Reopening of Caribbean Tourism and Travel

Caribbean Tourism Health Safety Training Series
Register for this one-time training session COVID-19 Essential Health Guidelines for Hospitality Sector as the first step to receiving the Caribbean Traveller Health Assurance Stamp. CARPHA requires 10 per cent of staff participation in order to qualify. Individual email addresses are required to receive your certificate. Group registrations do not qualify.

Free Online Training
o The House of Angostura ® – Theater of Mixing educates beverage professionals about the Angostura brand portfolio,  showcasing techniques to aspiring bartenders across the globe. After completing the workshop, learners take an online assessment to become Theater of Mixing-certified – a career boost in today’s highly competitive world of bartending.
o BacardiTeach, created by Bacardi North America and the Chaplin School of Hospitality & Tourism Management, offers free courses on beverage service with elements of bar mixing. After completing five modules, the learner will receive a career-enhancing badge of excellence and a certificate for the full course. Find out more at https://bacarditeach.fiu.edu/  
o ACF (American Culinary Federation) training resources:
                o Resources to help culinarians throughout the COVID-19 pandemic:  https://wearechefs.com/resources-list-to-assist-culinary-professionals/  
o  Food safety training and education are more critical now than ever before and as such, the ANSI accreditedOnline ServSafe Food Handler training program (available in English and Spanish).  As we prepare to welcome guests back to the Caribbean, it will be paramount to ensure restaurants, hotels, airports and all guest activities adhere to the most complete cleanliness and hygiene standards.
o Emerging Respiratory Viruses, including COVID-19: Methods for Detection, Prevention, Response and Control – a self-paced online training course provided by WHO

Caribbean Destination Entry Requirements, Health Updates and Advisories

Travel Advisories:
NEW –  Caribbean Travel Advisories/Visitor Entry Requirements, February 09, 2021

Health Updates from Destinations

AnguillaAntigua & Barbuda  |  Aruba Bahamas  |  Barbados  |  Belize  | Bermuda | Bonaire |  British Virgin Islands  | Cayman Islands | Curaçao | Dominica | Dominican Republic | Grenada  | Guadeloupe  |  Guyana | HaitiJamaica  |  Martinique  | Montserrat  |  Puerto Rico  | St. Barthélemy |  St. Kitts & Nevis  |  St.Lucia |  St.Maarten | St.Martin | St.Vincent & The Grenadines | Suriname | Trinidad & Tobago | Turks & Caicos  |  United States Virgin Islands

Governments and National Hotel and Tourism Associations can send updates to COVID-19@marketplaceexcellence.com

Current Country Travel Advisories – The International Air Transport Association (IATA) maintains an up-to-the-minute database of travel advisories for countries around the world.

U.S Department of State – Bureau of Consular Affairs. COVID-19 Traveler Information – January 15, 2021. 

CARPHA Resources

Coronavirus Disease (COVID-19) Information Overview

CARPHA Tourism Health Program
The Caribbean Public Health Agency is committed to promoting the health and safety for travelers coming to the Caribbean. Improve the health and well being of both our visitor and local population by promoting Healthier, Safer Tourism. 

The program has built capacity and equipped countries with regional tools that supports preparedness and response to public health threats.

CARPHA Tools:
Monitoring Systems for Hotels and Accommodation Providers (THiS)
Established by CARPHA in collaboration with CHTA and CTO, the Tourism Health Information System (THiS) as a Monitoring, Surveillance, Confidential Resource for Hotels and Guest Houses, THiS is a real-time web-based application for facilities housing stay over arrivals such as hotels and guesthouses to monitor the health of their visitors and staff. The information serves as an early warning and response system for hotels/guest houses to monitor and rapidly respond to public health issues that may occur at their establishment. Guests/staff from participating hotels/guesthouses can report their symptoms to staff and complete a short online questionnaire.    

THiS members sign in: http://this.carpha.org/ 

To Register: https://carpha.org/THP/THiS-Hotel-Based-Surveillance/Registration 

Caribbean Traveller Health Mobile App: 
This useful tool informs the travelers to the Caribbean plan a stress-free healthier, safer trip. Travelers will find information on certified hotels, ground transportation, tour operators, preventative measures and much more. Download the app today. Available for both iPhone and Android.

Caribbean Traveller Health Assurance Stamp
Steps required:

  • Participate in Training.  Upon completion of COVID-19 Essential Health Guidelines for Hospitality Sector  session, participants will receive their Certificate of Completion.  (Please note information under Caribbean Tourism Health Safety Training Series below.)  
  • ThiS (a minimum of 30 days of active reporting is required even if there are zero cases) 

CHTA Partner Updates

CHTA is working closely and sharing information provided by our partners and members.

 

Amadeus eBooks free to download on their crisis site HERE.

Amadeus crisis management resources can be found here, to access materials such as:

[Webinar Recording] Amadeus Hospitality Crisis Management – Latin America
Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future


Whether you need a brand refresh, a new website or increase your digital exposure, now is the time to focus on self-image and strategy. Use this downtime to get organized and poised for performance with one of their discounted packages.

Offering CHTA Members deferred payment plans for a limited time  – please click here for more information.


Message from Mastercard’s CEO – Ajay Banga sheds a light on how we can approach the new challenging reality together and come out stronger when it all ends.


STR’s COVID-19 Hotel Industry Impact Resource Center has up-to-date webinars, press releases, and industry updates.

STR is preparing to launch their new Forward STAR report for the Caribbean region so hotels can benchmark their occupancy on the books and pickup. You can learn more about this free report at https://str.com/data-solutions/forward-star or email info@str.com to sign up.


Aug 27: CHTA Live: The Resilience Series – “Gauging Consumer Travel Sentiments: Travelzoo’s Caribbean Travel Outlook” – Please click here to view the webinar recording. To review an executive summary of the data provided on the webinar, please click here.


ADARA Traveler Trends Tracker – taps into our real-time travel data to track travel-related consumer behavior and identify key trends. This information will help travel marketers activate the most informed marketing strategies based on the most recent consumer travel activities.


TRAVEL SAFETY BAROMETER – A report that offers key insights into perceptions of safety for travel and related activities.

CHTA COVID-19 Archive Resources

Caribbean Hotel & Tourism Association (CHTA):

Press Releases
CARIBBEAN UNVEILS INITIATIVES TO SUPPORT REOPENING TOURISM July 4, 2020
CHTA URGES MAJOR TOUR OPERATOR TO SETTLE ITS DEBTS TO CARIBBEAN HOTELS June 8, 2020
CHTA’S FRANK COMITO SAYS CARIBBEAN DISASTER COORDINATION EXPERIENCE HELPING TO FIGHT PANDEMIC  June 5, 2020
CHTA’S TASTE OF THE CARIBBEAN LAUNCHES VIRTUAL FRIDAY LIME May 27, 2020
CHTA WARNS SOME CARIBBEAN HOTELS COULD COLLAPSE IF SOME TOUR OPERATORS DON’T PAY MONIES OWED May 03, 2020
CARIBBEAN TOURISM GROUP AND ENVIRONMENTAL LEADER PLEDGE CLIMATE ACTION COLLABORATION THIS EARTH DAY April 21, 2020
CRISIS OFFERS BIG CHANCE TO UPGRADE TOURISM PRODUCT, SAYS TOURISM CHIEF April 20, 2020
CARIBBEAN HOSPITALITY YOUTH ENCOURAGE PEERS TO GET BEHIND COVID-19 DIRECTIVES April 11, 2020
CARIBBEAN HOTELIERS INVEST IN DOWNTIME TO MANAGE CRISIS AND PREPARE FOR FUTURE April 9, 2020
CARIBBEAN TOURISM WILL EMERGE STRONGER AFTER CORONAVIRUS SCOURGE, TOURISM LEADERS SAY March 20, 2020
CARIBBEAN TOURISM AND HEALTH STAKEHOLDERS FORGE ALLIANCE TO SAFEGUARD VISITORS AND RESIDENTS FROM COVID-19 March 5, 2020
BEWARE FAKE NEWS AND MYTHS ABOUT CORONAVIRUS, WARN TOURISM HEALTH SPECIALISTS February 13, 2020
CARIBBEAN TOURISM AND HEALTH AUTHORITIES PROACTIVE ON CORONAVIRUS January 31, 2020

 

Tools and Resources:
Videos:
Overview of COVID-19 – An introductory audio recording of a webinar produced by CARPHA, CHTA and CTO.

Training:
o US Meat Export Federation: Learn about the culinary science of Protecting Proteins in a ‘To-Go’ Environment from Chef Murray.  The webinar will take you through the help you understand the different kinds of proteins, the cooking methods and packaging techniques to protect protein from overcooking and thermalization. Available Resources: Recording of the webinar. Handouts from webinar: Protecting Protein in a To-Go Environment and Sous Vide Guidelines and Temperature/Time Chart