Minority Chef Summit Taking Place This Week in BVI
Tortola, British Virgin Islands (BVI) is set to become a culinary think tank on May 18-22 with the introduction of the first-ever Minority Chef Summit in the BVI. This four-day event organized by dynamic husband and wife culinary duo, Chefs Neil & Erika Cline, will showcase the talent and creativity of some of the leading […]
UNWTO releases 2nd Global Report on LGBT Tourism
The UNWTO 2nd Global Report on LGBT Tourism was launched at the Annual Convention of the International Gay, Lesbian and Transgender Association (IGLTA) in Florida. The report, developed in cooperation with IGLTA, underlines the potential of this segment and how to effectively maximize its value. CHTA members and leadership will be able to discuss the […]
Caribbean Hotels Adopt Near-Waterless Laundry
Record droughts in the Caribbean islands over the past five years have businesses rethinking their water use. With water and energy costs escalating and tourism being a primary industry, it is important for hotels and for businesses serving hotels to implement water conservation practices. Verdanza Hotel in Puerto Rico was the first hotel to announce […]
Know Your Families: ADARA Family Travel Data
Knowing how families plan trips, when they are looking to travel, and what activities are important to them allows you to better inform your marketing strategy to reach family travelers. ADARA, the world’s travel data co-op, has recently released findings around family travel trends and behaviors. When compared to solo and couple travelers, families take […]
Educating Families on Safe Vacations
By Julia Maximo, Ocean Club Resorts in Providenciales Visitor arrivals to Turks & Caicos are on the rise and the destination is becoming more popular, but we still must focus on attracting families to our destination for their annual vacations, especially during the low periods. How can we do that with threats including Zika looming […]
Family Travel Trends Revealed from Sojern’s Collaboration with Google
Written by Catlyn Origitano, Sojern From Search Engine to Booking Engine: Sojern’s 2017 Hotel Report uncovers the path to purchase for hotel guests. By teaming up with Google, Sojern’s report offers an unprecedented look across devices, from their start at a search engine down to their final booking. We’ve highlighted the report’s most interesting family-specific […]
Caribbean Tourism Arrivals hit All-Time High
Caribbean tourism broke new ground in 2016, surpassing 29 million arrivals for the first time ever, and once again growing faster than the global average. “Despite political, security and economic uncertainties and challenges in our main source markets, tourist arrivals to the Caribbean increased by 4.2 per cent in 2016, better than the 3.9 per […]
Caribbean Tourism Arrivals hit All-Time High
Caribbean tourism broke new ground in 2016, surpassing 29 million arrivals for the first time ever, and once again growing faster than the global average. “Despite political, security and economic uncertainties and challenges in our main source markets, tourist arrivals to the Caribbean increased by 4.2 per cent in 2016, better than the 3.9 per […]
Lessons Learned from Dealing with Zika
By El Conquistador, A Waldorf Astoria Resort Last year Puerto Rico’s tourism industry was affected by Zika more than any country in the Caribbean. El Conquistador decided to take various steps to help overcome the negative publicity of Puerto Rico and provide peace of mind to customers. We decided that communication to guests and public […]
Resolutions to Serving our Customers Well
Written by Ainsworth Spence, FleetFare Despite our specialized expertise, we always trusted our instincts to make right decisions based on what we did successfully in the past. For 2017, just trusting our ‘gut’ won’t cut it, but what we hear and what’s in our hearts are very important. Delivery of excellent customer service is simply […]