As part of the CSHAE Annual General Meeting, the executives participated in ASAE Training Workshops focused on volunteer development which were led by CHTA’s Director of Communications Adriana Serna. The sessions were sponsored by American Resort Development Association – Resort Owners’ Coalition (ARDA-ROC). During the meeting  the executives developed strategic plans for each country to implement for 2016-2019. Additionally, the participants developed a CSHAE action plan that incorporates CHTA’s Strategic Plans.