CARIBBEAN HOTELIERS INVEST IN DOWNTIME TO MANAGE CRISIS AND PREPARE FOR FUTURE
By Press PR | CHTA Live: The Resilience Series, Education, Human Resources, Industry News, Insurance, Marketing, Press Releases, Revenue Management, Training | 0 Comments
MIAMI (April 9, 2020) – The Caribbean tourism industry has a proven track record of bouncing back from crisis, often better and stronger, a message which resonated throughout the first in a series of online training programs being conducted by the Caribbean Hotel and Tourism Association (CHTA) aimed at equipping the industry to cope with […]
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CHTA Live: The Resilience Series “Staying Ahead of the Storm: Hurricane Preparedness in a COVID-19 Era”
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Thursday June 24, 2021 2:00 – 3:15PM ET Please click here for the full presentation. While many of us are focused on recovering from the pandemic, don’t lose sight of the need to be prepared and focused on hurricane readiness and response. COVID-19 has added another layer of prevention which should also be layered into […]
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CHTA Live: The Resilience Series “Understanding & Adjusting to New Traveler Testing Requirements by the US, UK and Canada”
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Tuesday, January 26, 2020 1:00 – 2:15PM ET Please click here for the full presentation. New testing entry requirements imposed this month for international travelers returning to or entering the US, UK and Canada are causing challenges for the tourism industry and Caribbean Governments. Many destinations lack the capacity to conduct the tests within the […]
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CHTA Live: The Resilience Series “Rethink Travel: Drive More Bookings via Your Direct Channel”
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Tuesday, November 24, 2020 1:00 – 2:15PM ET Please click here for the full presentation. Optimizing your sales strategy, adjusting to a more balanced channel mix, and adapting as your market evolves will be key when responding to the recovery from the COVID-19 crisis. Join us for insights from the leading travel technology company Amadeus […]
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CHTA Live: The Resilience Series “Traveler Intentions & Safety Concerns: What’s the Latest Word From the American Traveler?”
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Thursday, October 1, 2020 2:00 – 3:15PM ET Please click here for the full presentation. MMGY Shares the Latest Results from its Travel Intentions Pulse Survey of US Leisure Travelers and new Travel Safety Barometer Delve into the Meaning Behind the Data for Questions and Feedback from One of the Region’s Leading Hoteliers and Seasoned […]
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CHTA Live: The Resilience Series “A 360° Look at Consumer Response & Restaurant Adaptation to This New Normal Webinar”
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Thursday, September 30, 2020 4:00 – 5:15PM ET Please click here for the full presentation. • What the World is Saying • Consumer Behavior Patterns from Midan’s Research: How they’re buying, acting, and engaging • Take out Best Practices and Restaurant Opportunities to Re-Invent and Compete: A View from the Operator Perspective • Communicating with […]
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CHTA Live: The Resilience Series – “Rebuilding the Caribbean Focus on Modern Customer Service”
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Thursday, September 24, 2020 2:00PM – 3:15PM ET Health safety considerations will dominate consumer attitudes and behaviors post COVID-19 which will determine the type and style of customer service delivery. How should the hospitality industry respond and how do we develop our teams in today’s ever-changing landscape? To view the full presentation, please click […]
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CHTA Live: The Resilience Series – “Safeguarding the Guest Experience with Contactless Technology – Part 2”
By CHTA Editor | All Webinars, CHTA Live: The Resilience Series | 0 Comments
Thursday, September 10, 2020 2:00PM – 3:15PM ET During this session, our panel will share solutions you can implement and best practices to reach the goal of a hands-free traveler experience. Part 2 – The Concierge Experience The Welcome Process – Pre & Post Arrival The App as an Experience Tool The Guest Service Menu […]
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CHTA Live: The Resilience Series – “Safeguarding the Guest Experience with Contactless Technology – Part 1”
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Thursday, September 3, 2020 2:00PM – 3:15PM ET The shift toward contactless technology solutions has been developing for years, but now it is an important component to eliminate any element of the experience that could create a risk for either the guest or your team. During this session, our panel will share solutions you can […]
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CHTA Live: The Resilience Series – “Gauging Consumer Travel Sentiments: Travelzoo’s Caribbean Travel Outlook”
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Thursday, August 27, 2:00 – 3:15PM ET View full presentations here. • Is the Needle Moving? • What are US and Canadian Travelers Saying? • Who’s Ready to Travel Now? In the Coming Months? Next Winter? • What Search and Booking Patterns are We Seeing? • Have Traveler’s Expectations Changed? • How Can You Use […]
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CHTA Live: The Resilience Series – “Risk Management: Liability Waivers in a COVID-19 World”
By CHTA Editor | All Webinars, CHTA Live: The Resilience Series | 0 Comments
Thursday, July 23, 2:00 – 3:15PM ET View full presentations here. View Larry Basham’s support documents: Sample Covid 19 Resort Entrance Signage and Sample Covid_19 Limitation of Liability. • Health Safety Training is Essential But Not Enough to Minimize All-Around Risk • A Comprehensive Approach to Liability Waivers Must Be Part of Your Operational Strategies • Where […]
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