Stand Out as a Thought Leader!
What is thought leadership? Thought leadership is that invaluable and intangible asset that assures your guests and your peers that you have answers to their challenges and that you provide undisputable value. It makes you more marketable to your customers, aspirational to your peers and a leader in your industry. Become a thought leader by […]
Hot New Sessions at CHIEF
The Caribbean hospitality professional is faced with many unique challenges. CHIEF brings all your peers together with industry experts and leaders to share actionable and solution driven best practices, that will make your business more profitable and enhance your knowledge base. Topics that range from training and people development to effective revenue management, from crisis […]
Four Ways of Being Green That Will Keep Your Hotel in the Black
Hospitality and tourism businesses in the Caribbean are heavily dependent on their environments to attract guests to their properties, and being that the Caribbean is the most tourism dependent region in the world, running your business with a minimal carbon footprint not only benefits the environment but the economy of your region and your bottom […]
Meet the Millennial Family
Written by Adriana Serna, Director of Communications, CHTA The travel industry has greatly focused on catering to and targeting millennials. The generation born between 1982 and 2000, now approximating the ripe old age of 36, represents 83 million people in the US, according to the US Census Bureau. This powerhouse demographic is inching its way […]
Protecting and Preserving Paradise
The Caribbean is an incredibly bountiful, culturally diverse part of the world—a string of islands, large and small, each ringed by beautiful beaches which, to many visitors, constitute paradise on earth. For these reasons and more, the Caribbean is also the most tourism-dependent region on the planet, with more than 50 million people, mostly U.S. […]
Developing Millennial Leaders
By Tatiana Milan, Director of Human Resources, OBM International Millennials are the largest living generation, according to the U.S. Census Bureau, and also make up the largest segment of today’s workforce. Therefore, developing the proper training and professional development strategies must be a priority for management in order to successfully pass the leadership baton to […]
CHTA Outreach: CEO and Director of Membership visit Haiti
CHTA launched this year’s outreach to destination tourism industry stakeholders and National Hotel and Tourism Associations with a series of meetings in Haiti in February by CHTA’s CEO Frank Comito and Membership Development Director Martha Valdivia. The visit coincided with Comito’s participation in the CARICOM Heads of Government meeting where CHTA and CTO presented recommendations […]
The Challenge of Family Travel in a Luxury Boutique Suite Hotel
Written by Eden Roc Cap Cana Family travellers tend to seek the friendliest and most family friendly environment for their vacations. With hundreds of all-inclusive hotels settled in Punta Cana, Dominican Republic provides unlimited options for the guest looking for toddler friendly meals and activities. So how does a boutique suite property known for offering meaningful experiences, peaceful […]
Adapting your Hotel Gym to the Growing Market Trend
Has your Hotel Gym become old and a cluttered hot mess? Here’s how to rethink your floor space and aesthetics to create a more pleasing environment for members in order to serve the market opportunities. You may not have noticed, but your health club may be shrinking and becoming old. Not the entire building, of […]
Family Friendly Focused Strategies for Boutique Hotels
Written by Amrita Bhalla, Managing Director, A.B.Consulting Boutique hotels can customize the guest experience for younger travellers by including a few small touches. Helping families plan a successful travel experience can result in great customer feedback, referrals and repeat visitors. Based on experience (as an employee and guest), here are a few tips to ensure […]